Supplier Relationship Management

Through a consistent Supplier Relationship Management (SRM), we focus on optimizing the value delivered through the business partnerships.

The main SRM objectives are:

  • Enable strategic supplier partnerships
  • Improve global transparency of supply base
  • Enable supplier development
  • Ensure sustainability across the supply chain
  • Manage and mitigate risks to the business

To support in achieving these objectives, the SRM process follows the below structure:

E.ON uses a standard Pre-Qualification Questionnaire (PQQ) to collect supplier’s preliminary information. Subsequently, to ensure that the product, service and processes meet the specifications and requirements, further qualification steps will take place, such as Product/Service Test, Site Audit and Trial Order.

For existing and new suppliers, Risk Assessments will be performed along the procurement activities, considering following dimensions:  Finance, Market, Corporate Responsibility/ Compliance and Performance. The results will be used as basis to define and address the associated mitigation actions.

This process involves measuring and reviewing supplier’s performance against the targets for the following elements: Quality, On-time delivery, Sustainability, Cost and Innovation.
The goal is to identify, agree and act on eventual improvements needed, with the aim to leverage the overall performance and achieve excellence in business relationship.

Consists of supporting existing and/or potential strategic suppliers in meeting the scope specifications and requirements, as well as achieving the overall established objectives. The long term goal is to enable a solid, sustainable and growing business partnership.

We provide our suppliers with supporting tools and templates specially designed to increase collaboration across the above process. You will get access to those through the responsible buyer when applicable and according to the respective procurement phase.